I read a good story in this book about Wolfgang Puck instructing his staff to treat every customer interaction as if it was the first and only chance they had to make a good impression. The concept was: “Every night is opening night.”Read More
Globe by Bumblebee
Yesterday I met with a friend of mine who is going to live in the Sudan for at least the next year. She’ll be in Khartoum (the capital) half of the time, and in Darfur or South Sudan the other half.
A real-life aid worker! I used to be one of those, before I moved back to the land of lattes and 9-to-5ers. Those were the days, right?
Talking with someone who’s leaving the U.S. for Darfur (and is actually excited about it) was a good reminder of one of my favorite quotes from Martin Luther King, Jr:
“Life’s most persistent and urgent question is, ‘What are you doing for others?’”
Whenever I find myself getting away from that persistent and urgent question, something always happens that reminds me of it again. Hearing from many of you through the survey last week was another good reminder. It caused me to realize, yet again, that I have a good thing going over here and I need to be extremely devoted to keep on improving it.
I’ll tell you more about that, but first, here’s how I did the survey.
I stopped the survey at the first 250 responses, because 250 is a good sample size and turned out to be quite diverse geographically. If you missed out, don’t worry – I’ll do another one after we get the site redesign up and running. Also, you can always write me or post a comment on any post.
Also, a note on surveys -- if you have any kind of business web site or even just a personal blog of your own, I highly recommend doing your own survey to learn more about why people come to your site, what they like best, and what you can improve on. I use SurveyMonkey for this – they have a free version, but the $19.95 monthly version provides many more options. Barring that, you could also do a manual version and sort the feedback yourself in Excel.
Who You All Are
OK, on to the information. In addition to the largest group of readers from the U.S. and Canada, I heard from people in all of these countries:
New Zealand, Germany, U.K., Netherlands, Russia, India, Belgium, Austria, France, Slovakia, South Africa, China, Bulgaria, Bahamas, Romania, Mexico, Australia, Denmark, Tunisia, Kenya, Argentina, Finland, Croatia, Liberia, Israel, Lithuania, Spain, Sudan, and Poland
Most of those responses came through in the first few hours. I knew from the site statistics that you guys are from all over the place, but it’s a different feeling altogether to hear from you.
I’m so glad you all are reading – thanks so much for being so cool.
On the survey, I asked a few open-ended questions and a couple of general, introductory questions:
What do you do during the week?
- 62% Work for Someone Else
- 32% Work for Myself
- 17% Go to School
- 8% Retired / Unemployed / Professional Surfer
What do you enjoy the most about the site?
- Personal Development and Lifestyle Design: 58%
- International Travel: 22%
- Entrepreneurship and Small Business: 20%
A number of you (at least 30) said that you like all three and did not want to choose between them. Sorry about that! Forcing the choice in the survey helps me to see the trends, but I don’t have any plans to change the general topics. Several people noted that they were originally interested in travel or entrepreneurship, but like how I incorporate those topics into personal development. Thanks – I do my best.
I have tried from the beginning to stake out a general marketplace of ideas without being highly-specialized. This was not necessarily a strategic decision, by the way – it was more just a reflection of who I am and what I wanted to write about. I am absolutely terrible at working on anything I’m not motivated by, so that’s why I write about unconventional living through several different activities.
A Few Highlights
Here are a few quotes from the survey:
Keep up the 'tough love' writing, don't go easy on us! I need a good kick in the pants most of the time!
Me too. That’s why I do it – for all of us who care enough to push beyond mediocrity.
I think more could be done on the topic of aiming big. Achievable is all good and well, but the best growth comes when you seek for something you fear may be impossible.
Well said. Thank you.
More interviews / case studies / specific details of how people are living unconventionally, following the recommendations in your ebook, etc.
Yes, we are reviving the profiles series soon and will be featuring more people.
As much as I love your long, thought-through essays, I'd love to see more short posts as well.
This is a tricky one. I like the way this person put it, because a number of people took one side or the other (“I’m glad you write longer, more thoughtful posts” vs. “The posts are too long.”) I’m thinking about finding a way to do a mixture of the two without compromising the style I’m getting comfortable with.
More step by step advice would be great. I love action steps!
Maybe more real world tips on running your own business
Specific outlines of how you plan out so many trips at once
A big request was for more detailed planning resources, especially for international travel and solopreneur world domination. Thanks for asking. It seems some of you guys like knowing all the details about how I do what I do, so this is part of the plan.
Lastly, I enjoyed this request:
Free beer! Just kidding.
Well, if only you hadn’t said you were kidding…
Please note: at least 200 out of 250 responses said something very interesting or helpful. If I haven’t mentioned it here, please know that I have read (and re-read) all your comments. In fact, I didn’t ask for email addresses in the survey, but I wished I could have written most of you back personally. If you’d like, feel free to write me on the contact form to say hello or ask a question.
More and more, I feel a sense of responsibility to continue moving onwards and upwards with this project. When I started nearly 10 months ago, I thought that I’d write mostly about my travel adventures and the goal of visiting every country. I’m still committed to that goal and am looking forward to making more progress in 2009, but the focus has definitely shifted to something much bigger.
This is due in large part because of you and your input, and for that I’m grateful. I have learned a great deal along the way, from successes and setbacks alike. If I haven't always gotten it right, stick with me. There will be more learning and personal ass-kicking involved along the way.
In response to the more personal information that it seems people enjoy the most of all, I’m also going to stretch myself a bit in this area.
- I’ll tell you exactly how my new small business is doing, including actual revenue and expense figures
- When I travel, I’ll tell you exactly how I do it (specific itineraries and tips), where I stay, and how much money it costs
- My next non-commercial manifesto will be called 279 Days to Overnight Success, and it will detail how bloggers and other solopreneurs can create a new, full-time career in social media in less than one year
- I’ve earned 140,000 Frequent Flyer Miles in the past few weeks through an interesting experiment, and I’ll show you how this worked and how you can do something similar
- So far I have at least 75 invitations to visit readers whenever I stop by their cities. I would love to do more of this, and we may try to plan group meetups if there’s enough interest
Last but certainly not least, after the site redesign is done (see below), I want to find a way to make a few experiments more interactive. It will be fairly low-tech – I still write with a pen and notebook most of the time, after all – but the goal is to provide more accountability for everyone who says they are going to travel somewhere, start their own business, or do something entirely different.
Disclaimer: This is a Work in Progress
In short, creating the content for this site and everything related to it is going to be my most important priority for 2009. I am really excited and think about it for several hours a day.
At the same time, however, I want to be very careful not to promise too much. One of the things I heard from several people, especially those who have been reading for a while or who have purchased an Unconventional Guide, is that I underpromise and overdeliver.
That is exactly what I want to hear. I am well aware that trust is hard to gain but easy to lose – and I prefer to keep it.
There is no shortage of ideas for how to take this to the next level – podcasts, more photos, more videos, and so on. These (and others) are all good requests, but I want to make sure whatever I do is going to help those of you who spend your time following the journey. I also have to make sure I can keep up with whatever I start, and if I stop doing something, of course, I’d better have a good reason for it. Otherwise, you have long-standing permission to kick my ass.
As mentioned, we are almost ready to set up the new site design. Someone asked, “Why change the design? It’s nice, subtle, and works well enough.” Yes, it is nice and subtle – and that is what’s wrong. In the survey, someone else gave the answer better than I could put it myself:
Forgive me if I sound crazy. You write about a robust and vibrant life. The layout of your site seems dull. Just doesn't seem to reflect who you appear to be.
You’re not crazy -- you are correct, and that is the crux of the problem we’re addressing. Stay tuned. I know there are many designers and web gurus out there who read this site. Once we upload the new structure, I’ll be looking for your input and critiques.
Thanks (again) to everyone who took the survey last week. 34 countries! Wow. I'm amazed, and incredibly humbled. Thanks as well to everyone (many more than the 250) who takes the time to read the Art of Nonconformity every week. I have a lot of work to do for all of you.
The next part of the work will come on Friday, when I’ll tell you all about Round-the-World plane tickets – how I use them to travel to 20+ countries a year, how you can buy your own, how to optimize the itineraries, what to watch out for, and so on.
See you then!
I try to live with gratitude every day, so I don’t have anything especially important to say about the U.S. Thanksgiving holiday that takes place tomorrow. Have fun! Eat pie! Try not to fly domestic! The rest of the post is for my regular readers. If you’re new or just come through once in a…Read More
Last night, I had an unrelated essay about work all ready to go. It had nothing to do with the election, and since I figured everything else you’d read today would be about that, better to do something else.
But at 9:30 last night, I changed my mind. To post that other essay up this morning would be completely irrelevant. I’ll have to save it for next week, OK?
I’ve been in more than 20 countries this year, and almost without fail someone ends up talking to me about the U.S. election. Nine times out of ten, it’s not me who brings it up. I kid you not, nearly every conversation I’ve had follows the same storyline: we love America, but not your president. Why does America have to be so combative with the rest of the planet? So on and so forth, from Egypt to Mongolia to Latin America et al.
The next part of the conversation shifts to a young, first-term senator from Illinois, who the entire world has been fascinated with for the past 21 months. Almost everything I hear is favorable, but it usually comes out in a resigned way: “Of course, you’ll never elect him” is the most common way of putting it. From continent to content, I heard variations on that theme over and over this year -- America could never elect Obama because he doesn’t look like all the other presidents.
Well, yes we can.
As soon as the A.P. declared that Obama was the winner, I started flipping around to a bunch of world news sites to see how the election was covered elswhere. I checked the BBC, the Guardian, the South China Morning Post, Frankfurter Allgemeine, the Globe and Mail, Le Monde, and Le Figaro.
At the last French site I saw a reader poll: “Are you ready to vote for a black president in France?”
35% of respondents, I was sorry to note, actually said no. I realize that web site polls aren’t very scientific, and I also know the domestic politics in France are much different than those in the U.S… but still. 35% of people will actually tell you they won’t vote for a president based on his race? I guess there was a time you could say that about America, but last night proved that those days are over.
Anyway, the point of this short commentary is that I’m not a partisan hack. I’ve never belonged to any party or given money to any candidate. In 2004 I didn’t even vote, feeling somewhat apathetic as I was living overseas and uninspired by both candidates. This time, I voted for Obama because I believed he was the right choice for America, and for the world at large.
I’m not a kool-aid drinker either. The economy is seriously messed up, we’re fighting two wars, and a lot of things are broken. I don’t believe that any one person, even a president, can undo all the damage that has been done. I have friends who are far more liberal than me, and I suspect they’ll be disappointed when Obama governs from the center-left as he has pledged, and not the far-left as some people believe.
If you’re reading and you had a different preference in this election, I respect your opinion. This platform is not really about politics, and those of us who choose to be unconventional have to be willing to embrace ideas from different perspectives.
As I said, I’m no partisan hack. I watched Senator McCain’s concession speech and thought it was very gracious. Where was that guy during the campaign? The one I saw last night was like the old McCain, the one respected by moderates and even some progressives. Good for him.
I wish Senator McCain (and his supporters) the best. But I’m pleased that my country made the choice for Obama yesterday. As our new President-Elect said last night, “That is the true genius of America – that America can change.”
Yes we can!
Image from Madagascar by ArtWerk
I was going to write about marketing today, but I found something more important: today is Blog Action Day, where at least 9,000 bloggers are writing about poverty. Here’s my contribution to that, and we’ll talk more about marketing next week.
Hope and Despair
A lot of people have asked me to write more about Africa, and I feel somewhat conflicted about it. I’ve been waiting for a while in part because I’m not sure where to start, and in part because I want to avoid all the clichés and generalizations we tend to slip into when considering such a big subject.
The Blog Action Day inspired me to go ahead and get started with the process, and I know that some of you won’t hesitate to let me know if you think I’m on the wrong track.
A few years back, when I first started thinking seriously about writing (this came before the actual writing, ironically), I assumed I’d end up writing mostly about Africa. I figured I’d write a series of essays on my views of international development and a memoir of my time on the continent.
I even had a great name for it. Are you ready? Here it is:
Hope and Despair: Four Years in the Poorest Countries of Africa
Isn’t that great? Well… not really. The problem, as I found out the more I read, was that almost everyone who writes about poverty in Africa ends up using a similar theme.
This is because when it comes to the status of poverty in Africa, there is a lot to be hopeful about, and a lot to be sad about.
It’s fashionable these days to present positive images of Africa, which is good since a lot of people still picture famine, war, and desperate poverty when they think about the continent. That is not the only Africa, and I’m glad to read about a detective agency in Botswana, for example, where life is simple but good.
The problem, of course, is that many Africans still live in the desperate poverty we don’t see from the positive images. Many of them are still threatened by war or other violent conflict – in Somalia, Sudan, Central African Republic, the D.R. Congo, Angola, Guinea-Bissau – just to name the places that come to mind right away.
To avoid this fact seems to be untruthful. If some people are suffering and you talk only about how happy some other people are, you’re only giving one side of the story. I’ve been to too many refugee camps, usually with thousands of people living in tight spaces and depending on handouts from the U.N., to do that.
Sierra Leone was the first African country I visited, which was (and still is) ranked #177 out of 177 countries on the U.N. Human Development Index. In other words, you could credibly say it was the poorest country in the world.
It was a country of joy and sorrow, and thus we come to the clichéd dichotomy that is hard to escape. When I think about Africa, I can’t forget either one.
The Campaign to
End Sell Poverty
In addition to one-sided hopeful stories, I’m also troubled by the marketing of poverty on the other end. While I do think it’s good that caring about what happens in Africa is now fairly mainstream, I find it jarring that images of poor people are regularly used to induce guilt and solicit money – in which case, the donor’s guilt is relieved until the next war or natural disaster.
I realize it’s probably for the better that people in the West are now actually paying attention to what happens in the rest of the world. Surely it’s better than not caring, which has been the norm for decades. But still, I think “cause marketing” has a long way to go, and I suspect that a few years from now we’ll look back and realize how pathetic some of it was.
A couple of years ago, it was fashionable around the University of Washington to wear Stop Genocide in Darfur t-shirts and bracelets. I confess to feeling somewhat cynical about that – although let the record be shown that I never tried to discourage anyone from being informed, because that would be evil.
But the heart of my cynicism, truth be told, came from the indisputable fact that wearing clothing with a nice slogan does not really help anyone. If a bracelet can prevent people from being killed and removed from their homes, I remember thinking at the time, will I help twice as many people if I wear one on each arm?
I believe the Generation X prophet known as John Mayer put it best in his song Belief:
Is there anyone who Ever remembers Changing their mind from The paint on a sign Is there anyone who Really recalls Ever breaking rank at all For something someone yelled real loud one time
Unfortunately, that’s not how genocide in Sudan will be stopped. Neither will shopping at the Gap or having a red iPod instead of a white one introduce a cure for AIDS.
Sorry, again. But because hope co-exists with despair, there is usually some good news along with the bad.
The goal of any good anti-poverty campaign, as I understand it, is to help people become rich enough to choose for themselves.
Hope relates to the ability to make your own choices. When you can make choices about healthcare and nutrition, you have more freedom. When you can make choices about the kind of employment you pursue and what kind of education your children get, you have even more freedom.
Despair is related to the lack of choices, and thus the lack of freedom. When poverty prevents you from choosing much of anything, it’s hard to be hopeful.
Food aid sent to Zimbabwe from Nebraska does not help increase wealth or opportunities for Africans to choose for themselves. Governmental aid in general, for the most part, doesn’t usually help either – at least it hasn’t for the last 40 years.
The best solutions usually come down to helping people create the opportunities to make their own choices. There are a variety of ways to do this – eradicating malaria so that children and elders don’t die from a mosquito bite, bringing clean water to villages, helping women become entrepreneurs and thus more independent, and so on.
The Action Plan (What We Can Do)
It’s not fair to tell you what I think is wrong with our understanding of poverty without telling you what I think can be done to help.
Here’s a few ideas:
Give freely of your time, not just your money. Yes, you can do something more than write a check. Really. There are local charities that need board members to serve and people to help host events. There are immigrant populations, and often resettled refugees or asylum seekers, in most major Western cities. These groups usually need help with all kinds of things, from grocery shopping to English lessons.
I believe that everyone should take the time to discover what they can give that no one else can. This sometimes takes a while, and it can be a process with a lot of false starts, but in the end, it’s worth it for everyone. And in the beginning, it’s OK to just start helping wherever you can. If you’re brave enough to start helping anywhere, you’ll probably figure out what you’re best at before long.
Create a strategy for financial giving instead of using the shotgun approach. In North American and European culture, it’s considered modest to underestimate your wealth. But don’t underestimate too much. If you’re reading this, the chances are you are incredibly rich. Seriously.
Where much is given, much more is required. After spending so much time in Africa, I could lose everything I had and I would never think of myself as poor. I’m not saying it would be fun; I just mean that I’m well aware of my privileged status in life. I don't always give as much as I should, but I'm trying to help as much as I can.
When in doubt, give anyway. Naturally, you should be careful about who you give your money to, but being too careful isn’t good either. One time Jolie and I met a couple on the bus ride from North Seattle to our apartment in Wallingford. The guy kept looking at us, and I decided to be a nice city-dweller for once and say hello.
He told me a story about how he and his wife were down and out, trying to find work, so on and so forth, but all he needed now was $15 to get transportation somewhere.
I’d heard similar stories many times over, and I wasn’t convinced. Jolie had a good vibe about them, though, so we went with her judgment and helped them a little. And as she put it later, what if we were wrong? We could afford the cash, which was less than we had just spent on dinner an hour earlier.
In the worst case scenario, we were wrong, they had lied to us, and we were out $15. It’s not that bad. What would really be bad is if they were telling the truth and we had refused to help when we were able.
Emergency relief efforts are important, but they rarely help with long-term development. A little-known secret of international development is that most emergencies are greatly overfunded, but most ongoing development projects are not.
I ask CARE, World Vision, and the other organizations I support to not send me “appeal” mailings. These are the emergency requests that arrive right after any major world disaster. They are effective because people tend to respond better to an urgent crisis than to something that will help people improve their lives for long in the future.
In reality, the best charities are focused not only on disaster response (which is often well-funded by governments) but also on long-term projects of 15 years or more that will truly help families and communities have more choices.
I like the model of CARE, which has made a number of courageous decisions to back away from accepting government funding that is tied to questionable practices. If you're looking for an organization to support, they do good work in 69 countries.
I will probably remain hopeful about some aspects of world poverty and not hopeful about others.
I wish it could be simplified further, but I don’t know how to do so. I'll keep trying to think through it, and I hope you'll do the same from your side over there. Regardless, I hope you'll agree that poverty is too pressing of a problem to ignore.
Today is a day where many of us are thinking about it, but I hope it won't be forgotten after the day is over.
- Amartya Sen’s Development as Freedom is my favorite book on current international development thinking.
- For an older (but still stimulating) perspective, check out E.F. Schumaker’s Small Is Beautiful
- Jeffrey Sachs and William Easterly have an ongoing feud about the solutions for world poverty. I think Easterly is probably closer to the truth, but I admire Sachs’ persistence. See The End of Poverty and The Elusive Quest for Growth
- Mountains Beyond Mountains, the story of Paul Farmer and Partners In Health, is one of my favorite books of all time. After I read it the first time, I bought six copies to give to friends. Then I read it again. It’s that good.
First of all, welcome to my new readers. Many of you are coming over from Zen Habits in response to a guest essay I published there yesterday. The essay is called Three Truths to Creating a Life of Gratitude, and I am grateful for everyone who is following along on my own journey of gratefulness.…Read More
If you’re reading this essay, I have some good news for you today: the odds are that you are very well-off in the financial sense. In fact, in case you’ve never realized it before, you are incredibly rich. Surprise! You may not have realized how rich you are, so I thought I’d show you how…Read More
Two years ago I was working in Liberia, West Africa and came to Chicago for a three-day conference. Coming out of West Africa to Europe and then North America is always a huge culture shock, and when I went all that way for just a weekend conference, I felt more disoriented than ever. I stayed…Read More