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Be Nice to the Cleaners

I went to participate in an event held at a bookstore in a big city. I saw on the store's calendar that a Very Famous Author (we'll call him Mr. X) had been there the day before.

“Wow,” I said to the staff. “'I'm intimidated to follow Mr. X. What was he like?”

The two exchanged a glance, and apparently decided I was trustworthy enough to not report them to their manger. “To be honest,” one of them said, “Mr. X was an asshole. He came in, didn't say hi to anyone, and threw his keys on the counter, demanding that someone valet his rental car.”

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How to Make Money on the Internet

When it comes to working online and making money on the internet, most discussions tend to look at specific tactics. How do you set up a mailing list? How can you get a merchant account? And so on. The answers to these questions may be useful, but you can learn about them elsewhere, and I thought it would be helpful to take a step back and look at something higher-level.

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An Important Thing No One Will Tell You

I talked with someone who was in the process of calling fifteen people to get their opinions on a project. Why was any one of our opinions worth so much effort? I'm not sure, but someone had told her she should seek out as many opinions as possible before deciding what to do. The standard line is: Listen to what other people have done and avoid making the same mistakes.

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WDS 2011: “The Heart Attack of Awesome”

One year ago, I began planning last weekend with a small group of trusted friends. As the time drew closer, we transitioned from a planning team to an Action Team. Then, as the weekend really drew closer, we expanded to a much larger Action Team. When the big day finally arrived, more than 40 people worked closely together to provide a gathering space for the 500 awesome people who came to town, more than half of whom were visiting Portland for their first time. Everyone involved was a volunteer—no speakers were paid, and attendees themselves contributed much of the weekend as we went along.

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World Domination: A Photo Tour

Over the past weekend, I've been with 500+ people who came to Portland for the inaugural World Domination Summit. I'll be sharing a detailed wrap-up on Thursday, but for now, here are a few initial photos to illustrate the occasion. Later in the day you'll be able to see hundreds more over here. Video will be forthcoming at some point as well. But first, world domination does sometimes require a nap ...

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